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Shipping Information

Eleni's New York takes as much care in the shipment of our cookies as we do in baking them.
We offer the best shipping methods to deliver
fresh quality products from our Cookie HQ right to your door.

Fedex SHIPPING

Shipping MethodTime in Transit
Next Day AirNext Business Day
2nd Day Air2 Business Days
3 Day Select3 Business Days
Ground1 - 6 Business Days (Depending on location)

 
**Please note: Fedex cannot guarantee a specific delivery date for Fedex ground shipments
**Fedex does not deliver on weekends

All orders received by 12 p.m EST will ship out the same day unless a later date is specified.

Delivery Guarantee
We guarantee delivery only to the address you provide via the shipping method you select. Shipments that you re-direct and shipments to incorrect or incomplete addresses cannot be guaranteed to deliver on time. We highly recommend that you have your cookies arrive several days prior to your event. If you need your order delivered on a specific date, please select Fedex Next Day Air service. Orders not shipped via Next Day Air can arrive earlier than planned and spoil a fabulous birthday surprise!

International Shipping

We are happy to ship internationally but buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

USA Fedex Ground Map
Estimated Business Days in transit from Cookie HQ

Eleni's UPS Delivery Estimate Map

Re-Delivery Fees
If a delivery attempt has been made but is unsuccessful due to an incorrect address, unavailable recipient, or not a 24-hour, residential, doorman building. We will contact you to arrange a re-delivery, at which point you will be charged another delivery fee.

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